The vast majority of clients don’t need a 24-7 service, but 
                  every client needs to know as soon as anything happening that 
                  may interrupt normal service or production. This can be provided 
                  by us offering several levels of support from simple SMS or 
                  email notifications, to phone contact, to on line diagnostics 
                  to full site visit call out. Again, you can choose what suits 
                  you and can change service provision at any time